

In the Search box, type Indexing, and then choose Indexing Options. Depending on the version of Office you're using, you might need to click the Start button, and on the Start menu, right-click Control Panel. Now Open your Outlook, then go back to “ File” location >then “ Options” > “ Search” > “ Indexing Options” > Click on “ Modify” and recheck “ Outlook“.Do Check the “ Allow this file to have contents indexed in addition to File properties” option if it isn’t checked previously, then go to “ OK“.


Basically, the location is usually “C:\Users\yourusername\AppData\Local\Microsoft\Outlook“. Using “ Windows Explorer” go to the folder where the OST files are These are the folders you wrote down in the location section.Write down the “ Location” for “OST” file.Go to “File” > “ Account Settings” > Again “Account Settings“.If still the same, lets try the below steps: Let us try to wait up until it is finish and completed to check if the Modify option will be available. It is possible that the Modify option is grayed out because the Indexing status is not yet complete or still loading. Outlook for Mac version, Example is 15.29 (170104).Ģ.) The type of email account configured on your Outlook (POP3, IMAP or Exchange account).ģ.) The screenshot regarding “only find on the new messages.Modified on: Sat, 18 Jul, 2020 at 11:10 AM If the steps above do not work, please provide the following information to further troubleshoot.

Spotlight will re-index the contents of the folder or disk. Then click the Remove (–) button to remove it from the list.ĥ. From the same list of locations, select the folder or disk that you just added. For information about permissions, choose Help from the Finder menu bar, then search for “permissions.”Ĥ. To add an item to the Privacy tab, you must have ownership permissions for that item. Or click the Add (+) button and select the folder or disk to add. Drag the folder or disk that you want to index again to the list of locations where Spotlight is prevented from searching. Choose the Apple menu > System Preferences, then click Spotlight.ģ. In addition, please try rebuilding the Spotlight index, and check if there is any improvement:ġ. Check if the issue is related to search items returning “No Results”. You may wait for several hours to a day, and see if the old emails are now included when searching.ģ. When did you “restore the information to a new mac”? The Search index will take time to process in your new Outlook client. What search function have you done in Outlook? Sharing some detailed steps is appreciated.Ģ. To narrow down the issue, i would like to collect the following information:ġ.
